In this white paper, learn the 7 reasons to consider responsive design for your company's next generation website. With the mobile revolution already present, it is important to know the reasons why you must reconsider the design of your website. Branding, accessibility and cost are big reasons to consider responsive design for your companies website.
A new partnership in the cloud space should help brands and marketers increase visibility between their front and back office cloud operations. FinancialForce and Bluewolf are partnering to offer a full scope view of customer relationship management.
Where do most showroomers end up making a purchase? No, it's not a (bad) joke, the question forms part of a new study from Harris Interactive. Oh, and the answer is... Amazon.
Customer service underpins a successful company, building loyal and repeat customers but, when customer service is not as expected by consumers, you can guarantee they'll tell anyone that will listen.
National brands now have a tool to give them an assist at the local level. While many consumers are brand loyal, a growing number of shoppers are buying based on price and other factors, even if that shuts out a loved, national brand. The new Local Market Launch audit tool can help brands solve this new problem by reengaging consumers at a local level.
Big data hub DataSift is integrating its platform with analytics hub Tableau Software to offer businesses in the social space additional data points from social networks. Through the partnership brands can obtain and use social and business data from internal applications to better engage and target social ads.
New figures released by the International Data Corporation reveal that the number of smartphones sold around the globe in 2013 will surpass unit sales of more basic feature phones.
Digital touchpoints support an increasingly large percentage of the overall customer experience. 2012 saw the emergence of several important digital customer experience trends that will gain momentum as firms look to unify the cross-touchpoint experiences they deliver in 2013. This report outlines key trends that will make up the landscape that customer experience professionals will be working in as they take strides to improve their digital customer experiences in 2013.
No comments:
Post a Comment